Refund Policy
At AINEEX, customer satisfaction is our priority.
Eligibility for Returns
• You may request a return within 30 days of receiving your order.
• Items must be unused, in their original condition, and in the original packaging.
Non-Returnable Items
• Gift cards
• Personalized items
• Products damaged due to misuse
Refund Process
Once we receive and inspect your returned item, we will notify you by email.
If approved, your refund will be issued to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Contact Us
If you have any questions regarding refunds or returns, please contact our customer support team.